Careers

JOB DESCRIPTION

Service technician job duties and responsibilities

• Installing new hardware and complex products while ensuring that they work correctly and safely
• Educating the hardware users about the correct use and upkeep of their products
• Repairing broken-down or damaged equipment either in the field or at a diagnostic and repair center
• Assessing hardware and installation functionality and preparing reports about maintenance and repair work that they have performed
• Persuading customers to invest in necessary replacements or vital repairs to key components and hardware devices
• Handling customer relations in a professional and friendly manner
• Explaining complex installation, diagnostic and repair issues in a way that’s accessible to a nontechnical audience

Service technician skills and qualifications

• Knowledge of how to maintain, repair, diagnose and correctly install or replace equipment and machinery
• Firm technical knowledge of blueprints, diagrams, mechanical engineering schematics and electrical diagrams
• Excellent communication skills that allow them to explain technical problems to laypeople
• Strong knowledge about their industry and the general requirements of different equipment types
• Precise written communication abilities for filing repair, installation, and maintenance reports
• Physical stamina in the handling of complex tools and heavy equipment and moving through confined spaces
• Ability to work with minimal supervision while using their own technical judgment regarding complex tasks
• Minor & Major Repairs of Trailers

• Understand 12v electrical
• Welding & Torch experience Required
• Installation of truck beds
• Customization of cargo trailers-installing windows, D-Rings, E-Track, etc.
• Installation of winches on flatbed trailers
• Work with parts and service departments
• Willing to assist customers in all weather conditions
• Use computer software to enter workorders
• Unload trailers, prep, wash, picture
• Able to lift 75lbs
• Willingness to conduct cold calls during slow times

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation Time
• Paid Sick Time
• Paid Holidays